Important message:
JavaScript must be enabled to use this site. Please enable JavaScript in your browser and refresh the page.
- Devices
-
BBM
Say it all.
BBM, now with voice. - Apps
-
Software
-
Support
- Where to Buy
-
Business
BlackBerry for business
Products and services
Resources & more
A powerful combination of device
management, security, unified
communications and apps. - Developers
Support
New to BlackBerry 10?
Welcome to the one-stop source for support on your new product. Find everything you need for setting up, exploring features and transferring data like photos and contacts from your previous device.
Top 10 General Support Questions
- How do I set up an email account on my smartphone with BlackBerry® 7 OS or earlier?
- How do I fix App Error 523 or another error message?
- How do I restart/reboot/reset my smartphone with BlackBerry 7 OS or earlier?
- How do I reload or update my BlackBerry smartphone software?
- How do I contact customer service?
- How do I extend the battery life of my smartphone with BlackBerry 7 OS or earlier?
- What should I do if my keypad, keyboard, trackpad or trackball isn't working?
- How do I sign up for, change or reset a BlackBerry® ID password?
- Get basic updates for your existing smartphone or tablet
- Move data to your new BlackBerry 10
smartphone - Manage BlackBerry 10 from
your PC with BlackBerry Link
Learn about why you need one, how to create it, how to reset it and other FAQ.
