Top 10 General Support Questions
- How do I set up an email account on my smartphone with BlackBerry® 7 OS or earlier?
- How do I fix App Error 523 or another error message?
- How do I restart/reboot/reset my smartphone with BlackBerry 7 OS or earlier?
- How do I reload or update my BlackBerry smartphone software?
- How do I contact customer service?
- How do I extend the battery life of my smartphone with BlackBerry 7 OS or earlier?
- What should I do if my keypad, keyboard, trackpad or trackball isn't working?
- How do I sign up for, change or reset a BlackBerry® ID password?
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